Each classroom is led and taught by highly trained StoryHeights volunteers. Each volunteer has passed an extensive background check and has been safety  and first-aid trained.

To better protect children with food allergies and create a safer environment, we do not provide snack time in our toddler and elementary classrooms. We provide water as needed for children. Please do not send in snacks or drinks to SH Kids.
Instead, many snack items and treats are available for children to purchase with parent approval, with their earned SuperBucks in StoryLand Market. This allows us to better control food distribution while making the experience even more fun for the kids.

Infants are welcome to bring pre-prepared bottles, and our Nursery Team will gladly feed them according to your family's preferred feeding schedule and instructions, providing the same loving care and consistency they receive at home.

Upon checking your child(ren) into StoryHeights Kids, you will receive a ID tag with your child(ren)’s ID number on it. One of these tags will be stuck on the back of your child(ren) and on any of their belongings. You will be given one matching ID tag to keep in your possession. In the case of an emergency or if your child is inconsolable, your will receive a text to the phone number provided at check-in. Please report to kids check-in immediately and your child will be brought to you.

We are big on safety and security. All of our kids’ volunteers undergo intense background checks and safety training before they can serve. In addition, we have many safety measures in place in our building like an installed AED, safety first bags on site and a plain-clothed security officer who does regular safety checks during our services. We also follow these safety policies:

• Strollers are not allowed inside our building.
• Doors are secured 20 minutes after the beginning of service. 
• Every child must be checked in and out every Sunday by a parent or guardian, noting any allergies or special needs in your child’s profile. 
• Upon check-in, please communicate any diapering/bathroom/nap/feeding needs or preferences to the volunteer team.
• If your infant is sleeping in a car seat or baby carrier, we ask that they remain under the direct supervision of a parent or guardian rather than being checked into StoryHeights Kids while in the carrier. Should you choose to check your infant into our Nursery, our team will lovingly care for them in an age-appropriate environment designed for infants.

We love and value children at StoryHeights Church! One of our highest priorities is investing in the next generation so that they can know God’s love and give their lives to Jesus at an early age. We have invested in and built a state-of-the-art secure and amazing kids’ wing that children 6 weeks to 5th grade will love and flourish in.

If you decide to keep your child(ren) in adult service, please be aware of the following guidelines, they help us provide the most distraction-free environment possible inside our worship auditorium so that everyone can engage with God in worship.

• Please be mindful of the people around you. If your child begins to cry and make excessive noise, there is a family worship lounge and nursing mothers’ lounge immediately adjacent to the auditorium where the service is live-streamed that we ask that you relocate to. These rooms have rocking chairs, kids’ tables and high chairs, couches and toys so your child can be free to be a kid!
•  If you have children below your knee coming into the auditorium, we ask that you sit in our reserved parents’ section, which have reserved seats closest to the exit for the family worship lounge and nursing mothers’ room.
• Please be advised if your child is crying or making excessive noise, one of our ushers will be available to help you relocate to one of the family rooms.
• Due to space constraints, no strollers are allowed in our auditorium or kids’ wing, and infant carriers are not allowed in our auditorium. Should you have any questions or need assistance, please email info@storyheights.com.

It is our goal to have a kids wing that is a safe and secure space for all of our kids. The very first time you check your child(ren) into the kids’ wing, you will have the option of giving your approval for your kids’ pictures to be taken. If you would not like your child(ren)’s image to be used in our promotional materials and social media, please let us know by emailing nextgen@storyheights.com with a picture of your child(ren).